Privacy policy

The Kingsland Shoe Project is committed to protecting the digital privacy of our global community. This policy outlines how we collect, use, and safeguard your personal information.

1. Information We Collect

To provide "aerated structural protection" and fulfill your orders, we collect:

  • Order Data: Name, billing/shipping address, email, phone, and payment details processed securely via Shopify’s PCI-DSS compliant infrastructure.
  • Device Data: IP address, browser type, and interaction data collected via cookies and tracking pixels.

2. Legal Basis for Processing

We process your data under the following foundations:

  • Contractual Necessity: To fulfill your order and provide support.
  • Consent: For marketing communications and non-essential cookies (e.g., Meta/TikTok pixels). You may withdraw consent at any time.
  • Legitimate Interest: To protect our store from fraud and analyze performance to improve our shoe care technology.

3. Third-Party Sharing

We share information with trusted partners to facilitate our operations:

  • Shopify: Our primary e-commerce platform provider.
  • Logistics Partners: To deliver your Fresh Flows to your door.
  • Analytics & Advertising: Partners like Google Analytics and Meta. We ensure all partners comply with regional data standards.

4. Your Global Privacy Rights

Regardless of your location, you have the right to control your data:

  • UK/EU (GDPR): You have the right to access, correct, or erase your data, and the right to object to processing or request data portability.
  • Canada (PIPEDA/Law 25): You have the right to access your info and challenge our compliance through our designated Privacy Officer.
  • Mexico (LFPDPPP 2026): You may exercise your ARCO Rights (Access, Rectification, Cancellation, and Opposition) by emailing us. We respond within 20 business days.
  • USA: You may opt-out of the "sale" or "sharing" of your data for targeted advertising via our "Do Not Sell My Personal Information" link.

5. Cookies and Security

We use cookies to enhance your experience. UK and EU residents must provide explicit consent before non-essential tracking cookies are deployed. We implement administrative, technical, and physical safeguards to protect your data from unauthorized access.

6. Contact and Complaints

For any privacy-related inquiries or to exercise your rights, please email:support@thekingslandshoeproject.com

Note for Mexico Residents: If you are unsatisfied with our response to your ARCO request, you have the right to lodge a complaint with the Secretariat of Anti-Corruption and Good Governance (SABG).